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Download It's OKAY to ASK

It's okay to call the non-emergency number at 9-1-1 or the Fire/EMS, Police, State Patrol or Sheriff's Office and ask for their guidelines regarding address signage, the medical data sheet, fire hydrant clearance, utility signage and their sirens and lights expectations or other emergency response questions.

It's okay to inquire about a 9-1-1 telephone notification system where they can notify the public about selected emergency conditions and register your mobile phone.

It's okay to provide Special Directions To Your Home. If more detailed directions would help emergency personnel to locate your home, provide additional information to your premise page. 

It's okay to include the location and description of fuel, propane tanks, explosives, ammunition storage, hazardous chemicals in case of fire. Also include a description of potentially dangerous pets or other animals that could effect the response time or safety.

It's okay to include Special Conditions In Your Home. You should consider registering with 9-1-1 if you have small children, or if individuals in your home are bedridden, handicapped, hearing impaired, visually impaired, speech impaired or have special medical conditions or medication needs. Typical examples are listed below.

It's okay to call the non-emergency number at the 9-1-1 center and ask for their guidelines to register additional information regarding your property and the occupants. This information can be included with your address when any Fire, Law Enforcement, or EMS/Life Squad personnel respond to an emergency call from your home.

Most 9-1-1 systems have the ability to record information specific to your home with a page typically called the Premise Page. Download Items to Consider for 9-1-1 Premise Page.  Here are some  suggested items that will allow the responders to better understand conditions in your home prior to arrival.

     Someone at this location:

  has small children in the home.
is blind or visually impaired.
is hard of hearing or deaf.
  has a speech impairment.
  has a cognitive impairment that can involve memory, language,   thinking and judgment issues.
  is physically linked to equipment required to sustain his or her life.
  is bedridden, uses a wheelchair, or has a mobility impairment.
has a psychiatric impairment.
  may be using an electronic device for text communication utilizing a telephone line.
     General Symptoms may be:
  Aggressive in New Situations
  Bed Ridden
  Experiences Sensory Overload
  Fears Being Touched
  Fears Flashing Lights
  Fears Loud Noises
  Flight Risk, May Run or Wander
  May Hurt Themselves
  Medical Alert Status
  Medically Fragile
  On Medication
  Tourette Syndrome


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